MIR: Welcome to Three-Fail

Afternoon readers, Whatley reporting in.

My post quota has been a bit low lately, (sorry Ewan), I’ve been working hard on a top secret SpinVox project, (more on this next week – promise), in the meantime however allow me to share with you something that appeared on my radar earlier today care of my friend Roger.

Roger, aside from being a girl, is a good blog-buddy of mine.
She and I write and maintain:

Why Don’t Grownups Get it? – conversations we have had with growdups, by Roger and James.

We tend to take it in turns to post up stuff and normally it’s quite non-techy and it tends to lean towards the ridiculous.

But, as I said, this afternoon Roger posted up something that I felt I just had to share:

Roger – Over to you:

I don’t know if it is just me, with my seemingly magnetic ability to attract idiots, but I don’t have much luck with customer service types.

See my post on Dell. I rest my case.

Or I would rest my case, but I’m afraid I have to shake it into wakefulness for another round, this time concerning those ever-helpful bods at 3 Mobile.

Don’t worry, it’s not a longwinded rant. I’m really not cross about this one. Like Ron Burgundy when Baxter eats the cheese, I’m not angry. I’m impressed. With the sheer level of idiocy.

It’s a quickie. And here it is:

My phone broke. This happens. I took it to the 3 shop (one of those ones in a Superdrug, where you can’t tell if they are shop assistants or muggers, you know the ones). They sent it off on a three day repair on Monday. And credit to them, it came back into the shop, all shiny and fixed, today.

Of course, when I switched it on it went mental beeping away with hundreds of voicemails and texts from lots of terribly important people trying to get hold of me (it’s a social whirl being me, it really is).

And here’s the thing.

One of the messages was from 3.

Telling me my phone was ready for collection.

Let’s see if we can spot the flaw in their logic, shall we?